Q. Will my car be like new?

A. There are many different ideas as to what "Like new" means.  It is our goal to repair your car to pre-accident condition, like it was before the accident (not necessarily "new").   The body panels that are damaged will be painted with new paint, thus looking "like new".  As far as other repairs, it depends on the parts that are being replaced.  Depending on the age and condition of the vehicle, it is sometimes not cost effective for the customer or insurance company to pay the cost to make it "Like new".   But we can always get to a point of satisfaction for all parties.